Services Overview
IDI-CYBOR's Service Department provides technical support
to our customers from our factory or international distributor locations around
the world. Our service department handles on-site installation and service,
technical support by phone or e-mail, and equipment training. We also have
process engineers on staff to provide our customers with process solutions.
Training
Overview
IDI-CYBOR can provide technical training on all of our products. Classes can be
conducted at our
Classes conducted at a customer's site require the following facilities:
Classroom or conference room large enough to hold 6 students and equipment
An overhead projector and screen
70 PSI of Nitrogen, regulated and supplied at 1 CFM
110/220 volt power
1 gallon of Distilled Water
Please contact us at support@idi-cybor.com
or at (972)-466-2626 for further information regarding
scheduling and pricing. Allow 4-6 weeks for scheduling of training classes.
Current
Training Class Offerings
Classes can be modified or combined to meet specific customer needs
Model 300 Training
1-day maintenance course. Covers theory of operation, adjustments, and
maintenance of the Model 300 Controller and Dispense Unit.
Model 450 Training
1-day maintenance course. Covers theory of operation, adjustments, and
maintenance of the Model 450 Dispense Unit.
CYBOR 5000 Series
1-day maintenance course. Covers theory of operation, adjustments, and
maintenance of the Model 5000 Controller and Dispense Unit.
CYBOR 7000/7500 Series
1-day maintenance course. Covers theory of operation, adjustments, and
maintenance of the Model 7000 or 7500 Series Dispense Unit.
CYBOR Model 600/610/650 HVP
1-day maintenance course. Covers theory of operation, adjustments, and
maintenance of the Model 600/610/650 High Viscosity Dispense unit.
Technical
Support
Technical Support Line (for US and Canada)
Telephone: (972) 466-2626
Hours: Monday - Friday, 8:00 am to 5:00 pm CST. (exect holidays)
E-mail us at: support@idi-cybor.com